We respect your concerns about privacy and value the relationship we have with you. This Privacy Policy describes the types of personal data we collect about our customers, how we use this information, with whom we share it, and the rights of our customers regarding our use of the information. We also describe the measures we take to protect the security of the information, how long we retain it and how our customers can contact us about our privacy practices and how to exercise their rights.
For the purposes of applicable data protection laws, the data controller is the legal entity located in the country where you live (i.e., where your billing address is). The details of the legal entities acting as data controller for the purposes of this Privacy Policy are indicated below in the section “How to Contact Us”.
Information We Collect
We may obtain personal data about you from various sources. We collect this information when you provide it on our website or via our social media pages.
When you visit this site or our social media pages we may collect certain information about your device or usage by automated means, including using technologies such as cookies, web server logs and web beacons.
Information You Provide
You may provide personal data to us in a number of ways, such as when you participate in an offer or promotion, or when you make a purchase on our site or in our stores or via our social media pages.
How We Use The Information
We will use the information you provide to:
Send you promotional materials or other communications if you so elect,
Provide the products or services you (or your company) have requested and operate features on our site
Process your payment card transactions and/or gift card transactions
Create and manage your online account, including access to your online and in-store purchase history
Create a profile about you based on the information you provided to us in order to tailor our advertisements to your interests, find your appropriate hair care routine and manage the effectiveness of our marketing efforts
Assist with product selection and replenishment
Chat with you or respond to your inquiries
Information We Collect by Automated Means
When you visit this site, view or click on our online advertisements (including our advertisements on third party websites), visit our social media pages or download and use one of our mobile applications (if applicable), we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons. For example, if you use one of our mobile applications, we may collect your IP address, your unique device identifier (or other device identifier) and/or geo-location data in order to offer you certain features or functionalities within that mobile application. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies.
Technologies We Use
Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. We use first-party cookies to help the site work in the best possible manner. You can opt out of receiving these cookies and disable them by adjusting your browser settings. Please note, however, that without these cookies, your user experience may be impacted.
In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.
To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.
